Khwan: A Journey of Flavours - Terms & Conditions:
Welcome to Khwan, where we embark on a culinary journey to tantalize your taste buds. Before you indulge in the delightful experience that awaits you, please take a moment to review our terms and conditions:
1) Reservation Policy:
- To ensure your preferred dining experience, we recommend making reservations in advance.
- Reservation timings are subject to availability.
- For group reservations or special events, please contact our reservations team for personalized assistance.
2) Cancellation Policy:
- Kindly inform us at least 24 hours in advance if you need to cancel or modify your reservation.
- Failure to do so may result in a cancellation fee.
3) Arrival Time:
- Please arrive on time for your reservation. In the event of a delay, we will hold your table for a grace period of 15 minutes.
4) Dress Code:
- We encourage smart casual attire to enhance the dining experience for all our guests.
5) Allergies and Dietary Restrictions:
- Inform our staff of any allergies or dietary restrictions before placing your order, and we will do our best to accommodate your needs.
6) Menu Changes:
- Our menu is subject to change based on seasonal availability and Chef’s creativity. We appreciate your understanding.
7) Payments:
- We accept major credit cards, cash & UPI. Payments are settled at the end of your dining experience. For advance bookings for groups, large family get together, corporate events, weddings and private parties, an advance has to be deposited for the confirmed booking.
8) Service Charge:
- A discretionary service charge may be added to your bill. This is distributed among our dedicated staff.
9) Privacy Policy:
- We respect your privacy. Any information collected during reservations or transactions will be kept confidential and used solely for the purpose of providing you with the best possible service.
10) Special Occasions:
- Inform us of any special occasions you are celebrating during your visit. We would be delighted to assist in making your experience memorable.
11) Photography and social media:
- Feel free to capture your moments at Khwan, but please be considerate of other guests. Avoid using flash photography.
12) Feedback:
- We value your feedback. If you have any suggestions or concerns, please don't hesitate to share them with our staff or through our feedback channels.
By making a reservation or dining at Khwan, you agree to abide by these terms and conditions. We appreciate your cooperation and hope you have an extraordinary dining experience with us. Enjoy your journey of flavours at Khwan!